Agnideep – Refund & Return Policy

At Agnideep, we take great care in preparing and packing our havan samagri to ensure purity, freshness, and safety. If you face any issue with your order, we are here to help.

1. Eligibility for Returns

You may request a return or replacement only if:

You received a damaged, defective, or incorrect product
The product is unused, unopened, and in original packaging
You raise the request within 2 days (48 hours) of delivery

Consumable spiritual items like havan samagri cannot be returned for change of mind, personal preference, or fragrance issue.

2. Non-Returnable Items

For hygiene and purity reasons, the following cannot be returned:

Opened or used havan samagri
Items without original packaging
Products damaged due to customer handling
Free items or promotional products

3. How to Request a Return

To initiate a return, contact us at:

Email: support@agnideep.in
Phone/WhatsApp:

9374544891
8141806800

Please share:

Order ID
Reason for return
Photos/video of the issue (mandatory for damaged/incorrect items)

Our team will verify and approve the request if it meets the policy conditions.

4. Refunds

After inspection and approval of the returned product:

Refunds are initiated within 3–7 business days
Refund will be processed to the original payment method
If a replacement is requested, we will ship it to you after approval

Shipping charges (if any) are non-refundable.

5. Order Cancellation

You may cancel your order before it is shipped.
Once shipped, cancellation is not possible.

6. Incorrect Address or Non-Delivery

If the order returns due to an incorrect address or repeated delivery failure:

Shipping charges will be deducted
Refund (if applicable) will be processed only after the product is safely returned to us

7. Contact Us

For any help, complaint, or support, reach out to:

Agnideep Customer Support
support@agnideep.in
9374544891 / 8141806800